Privacy Policy
Last Updated: August 2026
At Madhu Fancy and Fashion, we respect your privacy and are committed to protecting the personal information you provide while using our website. This Privacy Policy explains how we collect, use, and protect your information when you browse our website or place an order.
1. Information We Collect
When you use our website, we may collect information such as:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order details
- Payment-related transaction information
- Product preferences and interactions with our website
We only collect information that is reasonably necessary to provide our services.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm orders and payments
- Provide shipping and tracking updates
- Respond to customer enquiries
- Process returns, refunds, or exchanges
- Improve our website and services
- Provide customer support
- Send important order-related communications
- Send promotional communications where permitted and applicable
3. Payment Information
Online payments may be processed through Razorpay.
Your payment may be handled directly by the payment gateway. We do not intend to store your complete credit/debit card details or banking credentials on our website.
Payment providers may process your information according to their own privacy policies and security practices.
4. Shipping Information
To deliver your orders, necessary customer information may be shared with Shiprocket and relevant courier partners.
This may include:
- Name
- Phone number
- Delivery address
- PIN code
- Order details
This information is shared only as necessary to process and deliver your order.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember shopping cart items
- Maintain login sessions
- Understand website usage
- Improve website performance
- Provide a better shopping experience
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Website Analytics
We may use analytics and similar tools to understand how visitors use our website.
This information may help us improve:
- Website design
- Product presentation
- Navigation
- Performance
- Customer experience
Analytics information may be collected in an aggregated or technical form.
7. Marketing Communications
If you choose to receive promotional communications, we may contact you about:
- New arrivals
- Offers
- Discounts
- New collections
- Festive promotions
You may request to stop receiving promotional communications at any time.
8. Protection of Your Information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Sharing of Information
We do not sell or rent your personal information to third parties.
Information may be shared with trusted service providers when necessary to operate our business, including:
- Payment gateway providers
- Shipping and courier partners
- Website hosting and technical service providers
- Analytics providers
- Customer support services
Such information is shared only for legitimate business purposes and applicable services.
10. Third-Party Links
Our website may contain links to third-party websites or social media platforms such as Instagram and YouTube.
We are not responsible for the privacy practices or content of external websites. We recommend reviewing their respective privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for general consumers and is not specifically directed toward children.
We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.
12. Your Information
You may contact us regarding your personal information, including requests to:
- Know what information we hold about you
- Correct inaccurate information
- Request deletion where applicable
- Withdraw consent where applicable
- Opt out of promotional communications
Some information may need to be retained where required for legal, accounting, transaction, or legitimate business purposes.
13. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing orders
- Customer service
- Returns and refunds
- Accounting and business records
- Legal or regulatory requirements
- Resolving disputes
When information is no longer required, it may be securely deleted or anonymized where appropriate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Madhu Fancy and Fashion
📍 Address:
Putti Gangiah Complex, Back Side,
Near Vishwakavi School,
Hanuman Junction – Gudivada Road,
Andhra Pradesh – 521105
📞 Phone: 83284 38026
Instagram: @madhufancyandfashionhj
YouTube: Madhu Fancy and Fashion
Email: Add your official business email here before publishing.