Terms & Conditions
Last Updated: August 2026
Welcome to Madhu Fancy and Fashion. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. About Our Store
Madhu Fancy and Fashion is a fashion and lifestyle store offering women’s fashion, sarees, jewellery, hair accessories, beauty products, fashion accessories, utility items, watches, and men’s gold-plated bracelets.
Store Address:
Putti Gangiah Complex, Back Side,
Near Vishwakavi School,
Hanuman Junction – Gudivada Road,
Andhra Pradesh – 521105
Phone: 83284 38026
2. Website Usage
By using this website, you agree to:
- Provide accurate information while creating an account or placing an order.
- Use the website only for lawful purposes.
- Not attempt to damage, disrupt, or misuse the website.
- Not use our website or content for unauthorized commercial purposes.
We reserve the right to restrict or terminate access where misuse of the website is identified.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on the website are accurate.
However:
- Actual product colours may vary slightly depending on your device or screen settings.
- Product appearance may vary slightly from photographs.
- Product availability may change without prior notice.
- Product specifications may be updated when necessary.
4. Product Prices
All product prices displayed on the website are subject to change without prior notice.
The applicable price at the time the order is successfully placed will generally apply to the order, subject to correction of any obvious pricing or technical errors.
Any applicable delivery charges, taxes, or other charges will be displayed during checkout where applicable.
5. Orders
When you place an order, you agree to provide correct and complete information, including:
- Name
- Phone number
- Email address
- Delivery address
- Payment information
After placing an order, you may receive an order confirmation through the contact information provided by you.
An order may be cancelled or declined in circumstances such as:
- Product becoming unavailable
- Incorrect product or pricing information
- Suspected fraudulent activity
- Incorrect customer information
- Technical or payment-related issues
If payment has already been received for an order that cannot be fulfilled, the applicable refund will be processed according to our refund policy.
6. Payment
Online payments may be processed through Razorpay.
We may accept available payment methods such as:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Other payment methods supported by Razorpay
We do not directly store your complete card or banking credentials on our website. Payment processing is handled through the applicable payment gateway.
7. Shipping and Delivery
Orders may be shipped through Shiprocket and its associated courier partners.
Delivery time may vary depending on:
- Delivery location
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Operational or logistical delays
Once an order is dispatched, tracking information may be provided to the customer where available.
Customers are responsible for providing an accurate delivery address and contact number.
8. Order Cancellation
Cancellation requests should be made as soon as possible after placing an order.
Once an order has been processed, packed, or shipped, cancellation may no longer be possible.
Please refer to our Shipping & Cancellation Policy for detailed conditions.
9. Returns and Exchanges
Returns and exchanges will be accepted only according to the conditions mentioned in our Return & Refund Policy.
Depending on the product, returns may be subject to:
- Product condition
- Original packaging
- Tags and accessories
- Time limit for raising a return request
- Product-specific restrictions
Customers should not use, wash, alter, damage, or remove original tags from products they wish to return.
10. Jewellery and Accessories
Jewellery and fashion accessories should be handled carefully.
Customers should follow appropriate care instructions provided with the product, where applicable.
We are not responsible for damage resulting from:
- Improper handling
- Exposure to chemicals
- Perfumes
- Water or moisture
- Physical damage
- Normal wear and tear
Product-specific care instructions should be followed.
11. Intellectual Property
All website content, including:
- Logo
- Brand name
- Images
- Product photographs
- Graphics
- Text
- Website design
- Videos
- Illustrations
is owned by or licensed to Madhu Fancy and Fashion unless otherwise stated.
You may not copy, reproduce, modify, distribute, or commercially use our content without prior written permission.
12. Promotions and Offers
From time to time, we may offer:
- Discounts
- Promotional offers
- Coupons
- Seasonal sales
- Special collections
Promotional offers may have specific terms, validity periods, product restrictions, or usage limits.
We reserve the right to modify or withdraw an offer where permitted by applicable law.
13. Customer Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.
You should immediately contact us if you believe your account has been accessed without authorization.
14. Reviews and User Content
Customers may have the opportunity to submit product reviews, ratings, photographs, or other content.
By submitting content, you agree that:
- The content should be genuine and relevant.
- It should not contain unlawful, abusive, misleading, or offensive material.
- You should not impersonate another person.
- You should not submit content that infringes another person’s rights.
We reserve the right to remove content that violates these conditions.
15. Privacy
Your personal information will be handled according to our Privacy Policy.
We recommend reading the Privacy Policy before placing an order or creating an account.
16. Third-Party Services
Our website may use third-party services such as:
- Razorpay for payment processing
- Shiprocket and courier partners for shipping
- Google services
- Social media platforms
- Analytics and website tools
These services may have their own terms and privacy policies.
17. Website Availability
We make reasonable efforts to keep the website available and functioning properly.
However, temporary interruptions may occur because of:
- Maintenance
- Technical problems
- Hosting issues
- Internet connectivity
- Security incidents
- Third-party service interruptions
We will make reasonable efforts to restore services as soon as possible.
18. Limitation of Liability
To the extent permitted by applicable law, Madhu Fancy and Fashion will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party courier delays, payment gateway interruptions, technical failures, or events beyond our control.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited.
19. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.
Updated terms will be published on this page with the revised date.
20. Contact Us
If you have questions regarding these Terms & Conditions, orders, products, or services, please contact us.
Madhu Fancy and Fashion
📍 Putti Gangiah Complex, Back Side,
Near Vishwakavi School,
Hanuman Junction – Gudivada Road,
Andhra Pradesh – 521105
📞 83284 38026
Instagram: @madhufancyandfashionhj
YouTube: Madhu Fancy and Fashion